Regulator / court
Information Regulator — current POPIA complaint channels
inforegulator.org.za
Sources
- primary url https://inforegulator.org.za/
- wayback url https://web.archive.org/web/*/https://inforegulator.org.za/
- portal url https://eservices.inforegulator.org.za/
Used on the site
- src/data/content.ts — CLAUSES[3] (unlock-codes) angles → Info Regulator entry See on homepage →
- src/data/content.ts — ESCALATION[5] (Information Regulator tier) See on homepage →
- src/data/content.ts — LAW_SECTIONS[2].items.reg (Information Regulator entry) See on homepage →
Primary channel
- eServices Portal:
eservices.inforegulator.org.za— primary channel for POPIA complaints since 2024. Since 7 April 2025, security-compromise (data breach) reporting through the portal is mandatory.
Secondary channels
- POPIA complaints email (fallback):
POPIAComplaints@inforegulator.org.za - General enquiries email:
enquiries@inforegulator.org.za - Phone:
010 023 5200
Scope
The Information Regulator is the statutory body under POPIA and PAIA, with remedial powers including enforcement notices and fines. Complaints under POPIA (unlawful processing, excessive data collection, failure to secure) can be lodged free of charge.